Privacy Policy

Effective Date: 01/10/2024

We at DentalTrim are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from our website www.dentaltrim.com.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of information when you visit or make a purchase from our website:

Personal Information

Name

Email Address

Shipping and Billing Address

Telephone Number

Technical Information

IP Address

Browser Type and Version

Operating System

Pages Visited, Time Spent on Pages, and Other Usage Data

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and to collect information about how you use our website. You can manage or disable cookies through your browser settings, but this may affect the functionality of the website.

2. How we use your information

We use your personal information to:

Process and fulfill your orders.

Communicate with you about your orders, products, promotions or updates.

Improve the functionality of our website and user experience.

Respond to customer inquiries and provide support.

Comply with legal obligations, such as tax reporting and regulatory requirements.

Legal basis for processing

We process personal data in accordance with the Saudi Arabia Personal Data Protection Law (PDPL), based on the following legal bases:

Consent: Where applicable, we will obtain your consent before processing your personal data.

Contractual necessity: To process your order and deliver products to you.

Legal obligation: To comply with legal requirements.

Legitimate interest: To improve our website and enhance your user experience.

3. How we share your information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service providers: To process payments, handle shipping, and perform other services on our behalf (e.g., payment processors and delivery companies).

Legal authorities: To comply with legal requirements or respond to legal requests by public authorities.

When sharing data with third-party service providers, we ensure that they comply with applicable data protection laws and take the necessary precautions to protect your data.

4. International Data Transfers

Your personal data may be transferred and stored outside the Kingdom of Saudi Arabia. We will ensure that such transfers comply with the Personal Data Protection Law and that your data is adequately protected.

5. How we protect your data

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration or disclosure. This includes the use of encryption, secure servers and access controls.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes set out in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under the Saudi Arabia Personal Data Protection Law (PDPL), you have the following rights in relation to your personal data:

Right of Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct inaccurate or incomplete data.

Right to Erasure: You can request that we delete your personal data, subject to legal restrictions.

Right to Object: You can object to certain types of data processing.

Right to Withdraw Consent: Where we process your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information below.

8. Cookie Policy

Cookies are small data files that are stored on your browser when you visit our website. We use cookies to:

Session Management: To track your activity during a single browsing session.

Preferences: To remember your preferences for subsequent visits.

Analytics: To monitor website traffic and usage trends.

You may disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal or regulatory reasons. We will notify you of any significant changes by email or by posting a notice on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

DentalTrim

Email: info@dentaltrim.com